As the coronavirus outbreak and social distancing restrictions continue to evolve DDC Endodontics continues to stay abreast of the news, restrictions, and recommendations that are put into place. In an effort to keep all of our patients informed of how the restrictions affect our ability to serve our patients we have sent out multiple communications with updates to our policies.
We understand that you are eager to get back to caring for your dental health and we would like to share what can you expect when you walk through the doors of our offices. We have worked very hard to follow all guidelines set out by the American Dental Association, Ohio Dental Association, Center for Disease Control and the Ohio Department of Health to ensure that we have taken the proper safety precautions for you and our team members. The new guidelines may catch you off guard when you walk through the front door of our office without knowing what to expect. We have listed below an overview of the resources that are available for you to review.
- The DDC Endodontics Offices tab outlines all the changes you can expect to see when you walk in the front door of our offices. This includes information around our sneeze guards, the way our employees will be dressed with personal protection equipment, the new equipment and materials we have purchased, and additional cleaning methods.
- The Patient Guidelines tab outlines all the changes you can expect when you walking the front door of our offices. This includes information around what we are asking of our patients before they come to our office and after they have arrived at our office.
- The Employee Guidelines tab outlines all the changes you can expect to see from our team while in our offices. This includes information around what we are asking of our employees before they come to work and after they have arrived at work.
To read more on each resource please go to the appropriate tab under the above COVID-19 drop-down menu.
We appreciate your cooperation and trust as we continue to make the health of our patients our number one priority. Please call us at 216-325-9755 with any questions or concerns you might have.
Frequently Asked Questions
Is it safe for me to come to your office?
DDC Endodontics is following the guidelines, mandates, and recommendations for the governing bodies of the Centers for Disease Control (CDC), The American Dental Association (ADA), and the Ohio Dental Association (ODA). Currently, DDC Endodontics is meeting and/or exceeding all governing bodies stipulations on cleanliness and sterilization. In addition, all team members and all patients are screened daily to ensure that every individual entering the office does not exhibit any of the symptoms related to COVID-19.
Will my visit be any different than normal?
In response to the COVID-19 Pandemic, DDC Endodontics is taking extra steps to protect the health and well being of our patients and team members alike. All patients will be immediately asked to sanitize their hands upon entering the office. At check-in, each patient will be asked a series of screening questions. If any of the screening questions are not answered appropriately, then the appointment will be rescheduled.
Will I need to wear a mask for my appointment or any special Personal Protective Equipment (PPE)?
We are recommending that patients wear a face mask into our offices and only remove it during their dental procedures. All other PPE items are at the comfort of the patient.
What additional cleaning and/or sterilization methods is DDC Endodontics adopting?
DDC Endodontics has always prioritized the best sterilization and cleaning methods of our equipment, instruments, and materials. Prior to the COVID-19 Pandemic, DDC Endodontics was already meeting and exceeding all OHSHA, CDC, ADA, and ODA sterilization and cleaning requirements during this COVID-19 Pandemic. We are continuing our sterilization and cleaning processes with additional, non-required, intermittent sterilization of all surfaces, equipment, and materials.